In Any Work Environment apart from the core tasks assigned, you may also have to do have to do several 'non-it' tasks, which may not have been specifically laid down on paper, but more often then not, is implied. For example, Aakash was required to take phone calls, do some word processing, organize for snacks during meetings, etc. It should also be noted that his boss, Kiran, also performed the above tasks.
Any work is a process. The process may consist of several related tasks, performed by various people, across sections, leading to the final deliverable. For example, any software development project might include activities like liaison with the clients, attending meetings, taking minutes, documentation, adherence to procedures and norms, team formation, interaction between teams, report generation, testing, packaging and the final release and closing of the project. it should also be noted here that these tasks are performed by a number of people. i real-life situations, one may often have to take up the role of others when situations demands.
Of all the various tasks, handling telephone calls is perhaps the most common and frequently performed one. Good telephone services helps to keep customers and to get new ones, Following are some of the things you can do while handling telephone calls:
- Be prompt in answering. Make sure the telephone is answered within three rings.
- Do not make the caller wait too long. Incoming callers should never be left waiting "on hold" which id often very irritating to a caller.
- Have a 'willing to help' attitude. Build relationship with callers by coming across as friendly, pleasant and willing to help. For Example, "Thanks For Calling, Please feel free to call again" and "Is there any way i can help you?".
- Messages left on answering machines ,ust be responded to promptly.
Apart from the above, make sure that you do not entertain personal calls while at work. Most organizations do not appreciate receiving personal calls.
Friday, October 3, 2008
Non-IT Routines
Carpet Cleaning Business - The Market Is Getting Bigger!
Carpets deteriorate when full of dirt and dust or due to spills and stains, commonly caused by ink, coffee, milk, wine and pancake syrups. The use of carpets in houses and commercial buildings allow any dirt to easily be absorbed. More often than not, a carpet gathers the most amount of dirt in the home.
Carpet can easily accumulate molds, mites and other bacteria if the carpet is not cleaned deep down. If your carpet is not cleaned regularly, bacteria and microbes which are harmful to your health can live in the pile. Strive to stop this occurring by freeing your carpet from dirt.
Why Is There A Market For Carpet Cleaning Service?
People have other commitments and find it hard to make the time to clean their carpets properly. Nobody has any reason to stop you from starting up your own carpet cleaning service.
Just like any business, there are always risks and challenges involved in starting a carpet cleaning business. Business revenue and customers' satisfaction are risks that involved in any business. The quality of your service should not be adversely affected: you must satisfy your customers in order to gain more and more loyal customers.
Can You Run A Successful Carpet Cleaning Business?
A passionate business person is required if the carpet cleaning service is to be successful. In order to be successful, you should possess some key characteristics.
- You should have a strong sense of accountability and be able to accept challenges.
- Being confident that you can find customers quickly and clean up their carpets easily is required.
- Being eager and asking customer for their feedback is a positive quality which will lift your business to the next level.
- You have to have the desire to achieve your goals, you have to make sure to accomplish all those tasks you have each day.
Customer Satisfaction Is The Key To Your Success
You should seek to provide first class customer satisfaction by cleaning carpets deep down. Since they do not have the time to maintain their own carpets, they rely on you to clean them to a high standard for them.
You always have to think about your customers' satisfaction since they can help you gain more and more customers through word-of-mouth.
Keith Lee, Self-Taught Entrepreneur.
To find out more about Carpet Cleaning Franchise, visit http://www.UltimateCarpetCleaningTips.com
Thursday, October 2, 2008
Understanding Good Organizations
One of the first things that you must do on joining a new organization, is to get to know the various aspects of the organization. In fact, it is advisable to find out details about an organization before you join, or even before you attend the interview.
Understanding an organization would you an idea of the various operations and services and help you picture yourself as part of it. Moreover, you will be able to present your view comfortably, during discussions and conversations with peers and others. One of the most important advantages is that it would give you information about the work culture and practices followed.
>>> Information about and organization can be obtained from the following sources:
- Newspapers and magazines
- Persons working with the organization
- Other organizations within the industry
- Friends, relatives and others
- Internet
>>> The following are some of the detail that you must gather, pertaining to an organization:
- Legal status of the organization, whether it is a Private Limited, Public Limited, Registered Society, Partnership Firm, Etc.
- Profit or non-profit making voluntary organization
- Central Government, State Government, Public, Private, or joint sector
- Manufacturing or service sector, whether it involves consumer goods, capital equipment, or is knowledge intensive
- Field of activity, like banking, electronics, education. etc.
- Type of activity like production, maintenance, design and development, consultancy, training, software development, operation, end-user support, etc.
- Size of the organization, whether it is large, medium, or small scale
- Whether the organization is capital-intensive, labor-intensive, energy-intensive, technology-intensive or information-intensive
- Collaborations
- Vision of the organization
- Organizational structure
- Staff strength and composition
- Products and services range
- Marketing characteristics
- Hardware and software platforms used
- Quality orientation
- Business history
Wednesday, October 1, 2008
Have You Considered a Custom Poster?
Everywhere you go you see them: in store windows advertising this week's specials, at a convention or science fair displaying information, or at a concert hall or arena with artistic renderings of the star act. You probably take them for granted as each one is a custom poster. You probably don't even give them a second thought. You probably never think that you can have one yourself, but you can.
Posters for Information
Look around your job or business. Is there a use for a custom poster there? If you see handmade signs conveying useful information tacked to the wall, or if there are fliers done up on the computer and printed out on letter-sized paper to direct customers or inform fellow workers, then you may need a custom poster or two.
People collect and trade information in all forms at all times, as this is the information age. We're used to color and professional layouts telling us what we need to know. The medium we expect are big posters with big headlines.
Did you even know that there are businesses available to print out large, color copies of your layouts? Are you aware that there are places accessible on the internet to design the layouts and make professional copies for you? For sales conventions, for directions to the fire exits, for any business need, you can have one or hundreds of custom posters made and delivered to you.
Posters for Entertainment
Why not use a custom poster for a party or a room decoration, since they're so easy to get? You can take a family picture, manipulate the image digitally, and have it printed to portray your kids as pirates or ballerinas, monkeys or giraffes, cartoon characters or super heroes. There are plenty of professionals out there waiting for the chance, if you can't do the manipulation.
You can get a custom poster of your son's band imitating the poster of his own favorite band. You can have a couple of copies of an informative custom poster made for your next yard sale. You can get a fine looking wanted poster of Uncle Marty in time for his next birthday party. So what are you waiting for? A little imagination and a search on the internet is all it takes to have your own custom poster.
You see them everywhere you go. I'm talking about custom poster. We're used to color and professional layouts showing us what we need to know. Big posters with big headlines are the medium we have come to know...Browse more articles at www.posters.jsgenterprises.com
Working At Home-4 Vital Tips To Your Success
With the cost of living increasing on a daily basis all over the world, it is becoming more common that both parents seek employment. However, this then makes it difficult to spend time with your children. One way round this is to consider working at home, this way you can still look after your children and also stabilize your financial position.
Your friends or neighbors who might already work from home, could give you some ideas. Another way is to check your local papers for some home based job opportunities, also do not forget to use the internet. There are many proven ideas available on the internet, all it takes is a little effort on your behalf to research for them.
Before you select any idea, it is always best to ensure that it will really suit you. This is because what is good or working well for your friend or neighbor, may do so for you.
There are many books and ebooks that you can purchase online, these will provide you with some successful work at home job or business ideas. With some further research by you, these ideas can help you in your cash raising projects. Most of the books that are available to you will provide step by step instructions, that will help you start a successful work at home business or job.
Here are some work at home ideas for you to consider:
1. The majority of home based workers find their work by asking their friends, relatives or neighbors whether they know some local employers who are looking for home based employees. You could also approach any local companies, by phone or email to find out whether they use home based workers.
2. If you search for a work at home job online, then try to find employment with a company that is near to you. This will make it easy for you to collect and deliver work and sort out any problems that may arise.
3. Before you accept any form of employment, take the time and make the effort to find out if the company is a reliable one. This not only stops you wasting your time, but will ensure you get paid.
If you are looking for a home based business that suits you and your lifestyle, then use some of the following work at home business ideas:
Starting a child day care center, candle business, decorative gift baskets, wall paintings, fashion jewelry, photography, party rentals and arranging children's parties, also if your quite handy then you might like to consider a working at home making crafts as an ideal business for you.
There are literarily thousands of work at home jobs that are available to you. But for you to successfully achieve your goals, ensure that you have real passion for your idea. Last not least always make a business plan or you can be sure to fail.
For more information on Working At Home. Try visiting Work At Home Help
Tuesday, September 30, 2008
Starting A Home Based House Cleaning Business
House cleaning is in big demand at the moment and it will continue to be in demand over the coming years. The reason being is that peoples' lifestyles have changed and more and more people are turning to house cleaning services to help free up some of their time.
Why not get in on the act now, take advantage of this demand, and start profiting from your own home-based house cleaning business
Below are the main points you need to know to start-up as an Independent Cleaner.
Choose a Business Name
For advertising purposes you really should give your cleaning service a name. It could just be your own name, i.e. 'Joan Walter's House Cleaning' or you could give it a more generic name i.e. 'Your Sparkly House'. Well, you get the idea anyway!
Having a business name forms an identity for your business. If you are serious about making a profit and an income from this, then you need to take your little business seriously and it all starts with a name.
Choose Your Territory & Customers
You need to know who your customers are going to be and where they live. You might not have your own transport, so this will have to be taken into consideration. If you have a car then you will be able to travel further a field and be able to do more cleans per day.
It would be sensible if you targetted people near where you live if you don't have your own transport. But you will also need to identify if the people in your area have the money to pay for a cleaner.
So it is important to find out which potential customers can afford to hire a cleaner. You also need to know if there are enough of these premium customers within a certain proximity of each other? Ideally you would want as many customers as close to each other as possible. This way you can do more cleans per day and not lose too much time traveling from one customer to another.
Set-Up Costs
As an Independent Cleaner, there is very little you need to buy when starting a home business. Most Independent Cleaners tend to use the cleaning products and equipment of their customers. So you won't need to buy any cleaning products. This is the main reason why you will make a healthy profit!
The following are what you will probably have to spend some money on:
o A tabard/apron
o Advertising
o Travelling costs
Pricing
You need to set yourself a price structure. The best way to do this is to ring around the local cleaners in your Yellow Pages and find out what they are charging. You can also get this information from your local job center.
You can then set your hourly rate in proportion with your competitors. Whether you choose to undercut them, charge the same, or set your prices slightly higher is totally up to you.
Advertising
If you don't carry out advertising activities, then know one will know about your cleaning service. The best and cheapest way to do this is to create small flyers and to put them directly into your potential customers' mailbox.
Simply type up your flyer in a word processing document, or get somebody to do this for you. Try and put at least two flyers on one page. Take these your local library or wherever has a photocopier. Get them copied as many times as you can afford.
Put your flyers out by the hundreds if you can. You will be surprised at how quickly this actually takes. You never know, you could have your first phone call as you approach your drive.
In addition to flyers, depending on your budget, advertise your cleaning service in the Yellow Pages. If you cannot afford this from the onset, once you start making some money you can then think about placing an advert then.
Expanding
Once you are well on your way of having a full, jam-packed diary you might want to think about expanding your cleaning business. By now you will be beaming with confidence of what you have accomplished all by yourself. So thinking about hiring a cleaner to help you expand should not be too daunting.
Put an ad in your local newspaper advertising for a cleaner. Once you have chosen a satisfactory candidate take him/her with you on your cleaning rounds for him/her to get used to your cleaning methods and techniques.
Once you are happy and confident that he/she can go and clean on their own, you can then either have some free time to yourself or double your customer base.
Once you are totally confident with managing cleaning staff there is no reason why you can't hire more cleaners.
Clerical Data Entry Is A Ideal Work At Home Job
Clerical data entry working form home allows you to work at times that are convenient to you and is a great way to earn a decent full or part time income. No wonder this type of employment is one of the best ways to earn a living online.
Data entry jobs are nothing like normal typing jobs. This type of employment is quit simple to do and you will find you do not have the hassle of dealing with customers. Most companies that you apply to hire you, should not need any previous experience from you to get this type of work. All they should require from you is that you have basic computer knowledge and skills.
Some companies may require previous experience for the clerical data entry jobs. You also need to have a home computer with a internet connection. If you have the above qualifications, you would be qualified to get clerical data entry from home work job. This job offers you flexible part time or full time hours with great compensation.
You should be able to earn $20 to $200 per day, with a clerical data entry working from home job. What you need to do is to send your resume to any online company that you can find, this is as long as they are reliable. Most training is given online and should be easy to follow step by step instructions. Because the training is given online, it does not matter where you are located or where the company that employs you is located either. When you do complete any training given to you, all you need to do is to start entering data online in the required format.
A home office is not compulsory with this type of employment, but you many find you do require one. What you will require is home computer with high speed internet access and a email address, you will also need some previous experience in the use of the internet and browsers and any basic knowledge in the Microsoft Office program, will be a big help.
If you want to apply for a clerical data entry work at home job, then beware of scams in the internet. There are some companies that may ask you initial investment to get the job. Be cautious about such companies. You should remember that you need not pay anything to get a data entry job.
Home based clerical data entry jobs help many people earn a full or part time living online. Before you apply to any company make sure you do some research first. The internet is the best place to do any research and when you do make sure you look at the websites that offer a list of reputable companies.
Once you have joined in an honest company, then you can get regular payment for your service. Most of the home data entry jobs offer payment monthly. These jobs are ideal for stay at home moms, house wives, disabled people, college students and retirees.
Since there is no pressure in clerical data entry jobs, you can work peacefully and can earn a income.
